About this website

1. Personal Information Protection Policy

Hyogo Tourism Bureau will comply with the Act on the Protection of Personal Information and other related laws and regulations and implement appropriate handling and safe management. To achieve this, the Bureau has set out a Personal Information Protection Policy and will endeavor to implement and maintain this policy.

1-1. Acquisition of Personal Information

When acquiring personal information, the Bureau will clearly state the purposes of use, and acquire personal information through appropriate and fair means.


1-2. Purposes of Use of Personal Information

Users of this website may be asked to register their personal information, including their name (screen name) and email address, when inquiring by email, registering to make posts, or commenting. 

This personal information will be used when responding to a question or contacting the user via email with necessary information. It will not be used for any other purposes than those stated when the personal information was provided.

However, the Bureau may use or provide personal information for reasons other than the purposes of use in the following cases:

  1. When it is deemed necessary by law
  2. When the person’s consent has been obtained in advance
  3. When the Bureau is outsourcing business for the purpose of using the information.

1-3. Provision of Personal Information to Third Parties and Secondary Use

Except where stipulated by law, the Bureau will not provide personal information to third parties or make secondary use of it without first obtaining the consent of the person concerned.

1-4. Management of Personal Information

The Bureau will prevent the leakage, loss, destruction, and alteration of any personal information acquired, and take necessary and reasonable safety management measures for personal information.

1-5. Retention Period

When it is no longer necessary to retain personal information, that information will be promptly disposed of or deleted.

1-6. Access Analysis Tools

This website uses Google Analytics, an access analysis tool provided by Google.

Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not identify individuals. It is possible to refuse collection by disabling cookies; users should check the settings of the browser they are using. Click here for more information about Google Analytics’ terms.


1-7. Disclaimers

If the user is transferred to another website through a link, banner, etc. on this website, the Bureau takes no responsibility for any information, services, etc. provided by the other website.

The Bureau strives to ensure that the content and information posted on this website is as accurate as possible, but there may be mistakes or information that has become out of date.

The Bureau accepts no liability for any damages, etc. caused by the content of this website.


1-8. Changes to the Privacy Policy

This website complies with applicable Japanese laws and regulations concerning personal information, and the Bureau endeavors to appropriately review and improve the content of this Policy.

The latest revised Privacy Policy will always be disclosed on this page.

1-9. Other

The Bureau makes every effort to raise awareness of personal information protection among employees, and will continue to carry out reviews and make improvements as necessary.

2. Social Media Policy

Hyogo Tourism Bureau uses the Internet to share information, and has consequently established and operates various social media profiles to effectively and efficiently share the charms of Hyogo and information about various measures.


2-1. Posted Content

  • Introductions to sightseeing, cultural facilities, etc.
  • Various regional events
  • Introductions to regions and Other, general chat

2-2. Operation

  • The Bureau posts information and takes action to share, “like,” etc. between the hours of 9:00 and 17:00 on weekdays (excluding year end/New Year, weekends, public holidays, and specified business holidays).
    The Bureau may post information on other days and at other times.
  • These accounts or posted articles may cease operating or be deleted without prior notice.
  • The Bureau’s account will not respond to all comments, engagement, or other actions on these accounts.
  • The Bureau will not follow all users who follow these accounts. Moreover, the Bureau may follow a user’s account, even if the user does not follow the Bureau’s.

2-3. Reasons for Deletion

The Bureau may delete or revise user content where necessary if any of the following applies.

  • Information or posts unrelated to official accounts
  • Slander, or information or posts that infringe upon the rights of a third party
  • Information or posts that contain illegal information or obscene content
  • Uploads that include illegal software or files
  • Information or posts that the Bureau judges to be inappropriate in relation to other operational matters


2-4. Disclaimers

  • The Bureau accepts no responsibility for content posted by users. 
  • The Bureau accepts no responsibility for any damages caused by trouble between users, or between users and third parties.
  • The Bureau strives to ensure that the content and information posted on these accounts is as accurate as possible, but there may be mistakes or information that has become out of date. The Bureau accepts no liability for any damages, etc. caused by the content posted on this website.

3. About the Use of Cookies

(1) We use cookies to improve the services on this website.

(2) Cookies work by storing information about users’ browsing activity on this website on their computers (or devices with internet connectivity such as smartphones and tablets). The use of cookies enables us to obtain information such as the number of visits made to our website by a user’s computer and the pages that it has visited.

(3) We will not use cookies to collect “information that can identify an individual user.”

(4) In addition to these cookies, this website also uses third party cookies for purposes such as ad delivery and data analysis. Even when such cookies are used, they will not be able to identify the user’s name, email address, or other information relating to the user’s computer.

(5) This website may share cookies with data managers or specified third parties.

(6) We use Google Analytics to understand how this website is being used. Google Analytics collects user information through the use of cookies.

(7) We do not accept any responsibility for any damages arising from Google’s use of information collected from websites or apps that use Google’s services.

*You can check “How Google uses information from sites or apps that use our services” below.

https://policies.google.com/technologies/partner-sites?hl=en-US

(8) You can disable cookies using your browser settings. This does not delete cookies already in your browser, so users must delete these cookies themselves. Check the help page of the browser you use for how to delete cookies.

(9) Be aware that certain pages may not display correctly if you delete or decline cookies.

Inquiries about this page

Hyogo Tourism Bureau

7F, Hyogo Prefectural Government Office Building 1, 5-10-1 Shimoyamate-dori, Chuo-ku, Kobe City, 650-8567

TEL: 078-361-7661　　FAX: 078-361-7662　　E-mail: info@hyogo-tourism.jp

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